Shipping policy
Shipping Policy
At Veliora, we aim to deliver your order as quickly and efficiently as possible.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
Shipping Time
Estimated delivery time:
-
7–15 business days (depending on location)
Please note that delivery times may vary due to external factors such as customs delays or courier issues.
Shipping Costs
Shipping fees are calculated at checkout. We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.
Delays
Veliora is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but not received, please contact the courier first. If you still need assistance, contact us and we will do our best to help.
Contact Us
For any shipping questions, contact us at:
veliorasa.store@gmail.com